Privacy Notice – Retina Purchasing  

Effective Date: 2/11/25 

View state-specific privacy rights here 

 

At McKesson (“McKesson”, “our”, “us”, or “we”), we value the trust that healthcare customers and healthcare providers place in us to use and protect personal information. This Privacy Notice tells you how we will use, share and protect your personal information we collect. When you use the Retina Purchasing Portal or provide personal information, you accept the privacy practices described in this Privacy Notice. Please read this Privacy Notice in full to understand our privacy practices before you use the Retina Purchasing Portal or submit any personal information. 

Scope 

This Privacy Notice applies to our use of personal information we collect when you use the Retina Purchasing Portal (https://members.usretina.com) or in the ordinary course of business. 

The Privacy Notice does not apply to:  

• Individual health providers and practices who have separate privacy notices or Notice of Privacy Practices. 

• McKesson affiliates and subsidiaries that may have separate websites, subdomains, and applications through other web, mobile, cloud or SaaS platforms which are not subject to this Privacy Notice.  

• McKesson business partners, ad networks and other third parties that may have their own websites and services with separate privacy notices.  

We encourage you to read the privacy notices of all websites and applications that you visit so that you understand their privacy practices. 

Personal Information We Collect 

When you use our Portal, we may collect personal information about you. The personal information we may collect includes, but is not limited to: 

• Full name and initials  

• Business address,  

• Business telephone numbers (i.e., office, cell and fax) 

• Business email address   

• Business phone number  

• User browser type and operating system 

• Device/user activity (such as log-in-log-out info, sites/pages visited, # of visits, click stream, navigation, beacon signal hits, errors, crash rate, or other user activities) 

• Information you provide directly to us:  

• • • • When you use the Portal. 

• • • • When you use offline features related to the Portal, such as communicating with us by phone, e-mail, or in person. 

• • • • When you interact with us in the ordinary course of business. 

Personal information may be combined with information that does not identify you. If we combine information that does not identify you with your personal information, it will be treated as personal information. 

Tracking Technologies We Use 

We use various technologies to collect personal information including: 

• Web server logs  

• As is true of most websites and applications, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data. 

• Cookies 

• We and our subsidiaries, business partners, marketing partners, affiliates, or other vendors may use cookies. Cookies uniquely identify the device or user account you use for this Portal.  

• Other Tracking Technologies 

• We and our subsidiaries, business partners, marketing partners, affiliates, or other service providers may also use technologies such as, scripts, server logs, and marketing tracking technologies.  

How We Use the Personal Information Collected 

We may use the personal information we collect for purposes such as: 

• Customer and troubleshooting support 

• Error detection and debugging 

• Providing marketing opportunities to the email address you provided  

• Newsletters and communications via email, fax, mail, mobile badge notifications, or text message 

• To provide personalized and customized site-content based user preferences 

• Our third-party partners may use cookies and other technologies to gather information about your activities related to this Portal and other websites to provide you advertising based upon your browsing activities and interests.  

• We may use your name and email address to send you our newsletter and will obtain your prior consent when required by law. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in those emails, or by contacting us using the contact information listed below. 

How We Share Personal Information Collected  

We may provide your personal information to third parties that provide services to help us with our business activities. These companies are authorized to use personal information about you only as necessary to provide these services to us.  

We may also need to share information with other companies, organizations or individuals if we have a good faith belief that access, use, preservation, or disclosure of that information is reasonably necessary to: 

• Meet applicable laws, regulations, legal processes, or enforceable governmental requests  

• Enforce applicable Terms of Service, including investigation of potential violations 

• Detect, prevent, or otherwise address fraud, security or technical issues  

• Protect against harm to the rights, property or safety of our users, McKesson, or the public as required or permitted by law 

• Engage in a merger, acquisition, reorganization, or sale of all or a portion of McKesson assets. 

Your Choices 

You can limit the personal information we have by choosing not to provide it within our Portal or by failing to provide information through any offline features or in the ordinary course of business.  

Access to Personal Information 

The Portal allows you to directly view, edit, or delete information about you through your profile settings. You may also email RetinaOS@mckesson.com.  

Retention 

We will retain your personal information if you use the Portal, your account is active, as necessary to comply with our legal obligations, resolve disputes or enforce our agreements. 

How We Protect Your Information 

We protect the information we collect with proper physical, electronic and administrative safeguards. We only allow our employees, contractors, and agents to access personal information if they need access to perform services on our behalf.  They are also subject to confidentiality obligations. 

Any sensitive personal information is transmitted in an encrypted form using SSL encryption. Even though we have security safeguards, it is impossible to guarantee 100% security. If you have any questions about security or believe that your interactions with us are no longer secure (for example, you feel that your account with us has been compromised), you must notify us immediately by email at Privacy@McKesson.com. 

Changes to this Privacy Notice 

We may update this Privacy Notice from time to time.  Updates may describe new features, products or services.  Updates may also describe changes in how we use your personal information or to your controls.  We will not apply changes to this Privacy Notice retroactively to personal information we have previously collected.   Since we may make changes, we recommend that you read the current version of this Privacy Notice from time to time. If we change this notice, we will update the “Effective Date” at the beginning of this notice.  

Contact Information 

If you have questions or concerns about this Privacy Notice, our information handling practices, or any other aspect of privacy and security of your personal information, please contact us at: RetinaOS@mckesson.com.  

You may also write to us at: 

McKesson Corporation
ATTN: Privacy Officer (Privacy Notice, Retina Purchasing) 

2 National Data Plaza NE, 3rd Floor
Atlanta, GA 30329